eServer Frequently Asked Questions
How simple is eServer to use for residents and customers?
Scan code, sign in, pick items, submit order.
How does the order get sent to the kitchen?
Two options: Server-facilitated for table aggregation, orders are sent by a Server. Or non-server-facilitated orders sent straight to the kitchen through app.
What happens when there are multiple orders and different checks at the same table?
Pay individually through a Server or QR code.
Can staff change menu items?
No.
What is the relationship between eServer and eCommerce?
They are different children with the same parents. They share many similar qualities but specialize in different processes.
ServingIntel is a leading provider of transaction management solutions for senior living and family dining that enables you to best serve your guests and increase operating income. We are your guide to navigating change, with the leading-edge capabilities you need and the collaboration you require to deliver results.
One Lincoln Center
18W140 Butterfield Rd 15th Floor
Oakbrook Terrace, IL 60181
Phone: 888.477.7711
Email: Solutions@ServingIntel.com
- Markets
- Senior Living
- Hospitality
- Proud Members of:
